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Privacy Policy

How Delaware County Public Adjuster collects, uses, and protects the information you share with us through our website and during the claims process.

Last updated: January 15, 2026

1. Who we are

This Privacy Policy describes how Delaware County Public Adjuster ("we", "us", or "our") collects, uses, and protects information when you visit delawarecountypublicadjuster.com or contact us about an insurance claim. Our business address is 120 River Walk Farm Pkwy, Covington, GA 30014, USA.

2. Information we collect

Information you give us directly

  • Name, phone number, email address, and property address when you submit our contact form or call us.
  • Details about your insurance policy, the damage to your property, and any documentation you choose to share for the purpose of evaluating or handling your claim.

Information collected automatically

  • Standard server log information including IP address, browser type, pages visited, and referring website.
  • A small number of cookies used to remember your cookie-consent choice and (if you opt in) aggregate analytics on page popularity. See our Cookie Policy.

3. How we use the information

  • To respond to your inquiry and provide the services you request.
  • To evaluate, prepare, present, and negotiate your insurance claim if you formally engage us.
  • To send service-related communications such as claim status updates.
  • To maintain the security and reliability of our website.
  • To comply with applicable legal and regulatory obligations.

4. How we share information

We do not sell, rent, or trade your personal information to any third party for any purpose. We share information only:

  • With your insurance carrier and other parties directly involved in handling your claim, with your authorization.
  • With service providers (for example, our email provider or secure document storage) that process information on our behalf and are bound to confidentiality.
  • When required by law, court order, or to protect our rights.

5. How we protect information

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted transmission of website forms, access controls on internal systems, and restricted physical access to our office. No system is perfectly secure, but we take this responsibility seriously.

6. Your choices and rights

  • You may request a copy of the personal information we hold about you, or ask us to correct or delete it, by emailing claims@delawarecountypublicadjuster.com.
  • You may opt out of optional analytics cookies at any time via our cookie banner or by clearing your browser storage.
  • If you are a California resident, you have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of any sale or sharing of personal information (we do not sell or share personal information for cross-context behavioral advertising).

7. Children

Our services are directed to adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, please contact us and we will delete it.

8. Third-party links

Our website may link to third-party sites (for example, Google Maps). We are not responsible for the privacy practices of those sites.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be highlighted at the top of this page with a new "last updated" date.

10. Contact us

For any privacy question or request: email claims@delawarecountypublicadjuster.com or call +1 678-338-1561.

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